Account onboarding guide (for a tracking-only account)

Last updated: December 20, 2024

Using a custodian with your Liquifi account (e.g., Anchorage Digital, Coinbase, etc.)? View our account onboarding steps for custodial accounts here.

Setting up a Liquifi account with an escrow so stakeholders can claim tokens? View our account onboarding steps for smart contract accounts here.

  1. Submit your company account setup information: Submit your account setup information to our company account setup form. Our operations team will then begin your company account creation.

    1. In order to submit your company account information, you must provide the following information:

      1. Legal company name (for naming your Liquifi company account)

      2. Token network/chain (e.g., Ethereum, Optimism, Avalanche)

      3. Liquifi company account owner wallet address

      4. Whether you'll be self-custodying tokens for distribution (i.e., via Safe, Ledger, Trezor, etc) or using a qualified custodian (i.e., Anchorage Digital, Coinbase Prime, etc)

      5. Wallet provider and wallet address for your company account treasury (i.e., the source wallet for the tokens you'll be distributing via Liquifi)

      6. At least one account administrator’s name, wallet address, and email address

      7. Account setup deadline (if applicable)

      8. Preferred method of communication with Liquifi team (Slack or Telegram)

  2. Liquifi sets up your company account: Liquifi will set up your company account based on your company account setup form responses and reach out to clarify as needed.

  3. Structure your stakeholder data for upload: Gather your stakeholder data using our bulk stakeholder import template.

    1. Don't have wallet addresses yet? If you don't already have wallet addresses for your stakeholders, you can import them with only an email address and invite them to register a wallet to Liquifi directly.

  4. Define your token grant schedule templates: As part of your onboarding process, you'll need to structure your token grant schedule templates within Liquifi.

    1. Here's a worksheet to define the parameters required for template creation in Liquifi.

  5. Structure your token grant data for upload: Gather your token grant data using our bulk token grant import token grant template.

  6. Pay your first invoice: Our onboarding team is unable to release your account to you until you have paid your first invoice.

  7. Log in for the first time: Once you receive confirmation that your account has been setup, log in to https://app.liquifi.finance/ with your account owner wallet address (or your Safe signer address if using a Safe).

  8. Import your stakeholders using the data structured in Step 3 above.

    1. ❗Important: You must import your stakeholders before importing their token grants.

    2. After importing, you'll be able to send out email invites to any stakeholders who don't have wallet addresses already defined. You can share this article with any stakeholders that need help setting up their account using email invite.

    3. Optional: Once your stakeholders register their wallet addresses, send test transactions to your stakeholders before publishing their grants to verify the correct wallet address is registered to receive tokens.

  9. Build your token grant schedule templates in Liquifi based on the templates defined in Step 4 above.

  10. Import your token grants based on the data you structured in Step 5 above.

  11. Publish at least one token grant

    1. ❗You will not be able to publish a stakeholder's token grant until they've registered a wallet address.

After you publish all token grants, your account onboarding is complete and your stakeholders will be able to log in with their wallet and/or email address to view their token grants.

MULTIPLE ADMINS? If you plan to have multiple people administer your Liquifi account, you can set up additional administrators using these help articles.

If you need immediate assistance, please contact our support team directly at support@liquifi.finance

If you don't see what you're looking for in our support documentation, you can request a resource to be made by our support team using this form.